The Division players are queuing to use a laptop

Published by Johnny o n July 16, 2026, 11:41 am

UPDATE 11/3/16 1.30pm: You no longer have to use The Division's famous laptop.

Ubisoft has patched its online shooter so that its opening mission no longer requires you to use the device - which groups of players were crowding around to use at once.

A set of patch notes uploaded last night states:

Looks like it's the end of the line for that issue.

ORIGINAL STORY 9/3/15 4.10pm: The Division players have hit a bottleneck in the game's beginning sections, in an area where lots of other players gather.

In England, queues quickly began to form.

We wrote about this area yesterday and advised how to get past players who are griefing by blocking its entrance and exit doorways.

But people are still having problems with this room, a small area in The Division's initial tutorial section, and the issue is exacerbated by the fact it is visited twice during the game's opening scenes.

At one point you are required to use a laptop on a table, and it is here where the problems surface. Players are finding it difficult to clip through others, and have also reported that only one player at a time can interact with the laptop. This has resulted in a bottleneck when lots of players are in the room. Some have resorted to reloading the area in order to progress.

Players on Twitter were less than happy as queues began to form in order to use the device. Here's a sample of what was said:

@TheDivisionGame Love spending my first two hours of the division trying to identify myself on laptop...still not succeeded...

— 🐻Bravest Bear 🍉 (@_BravestBear) March 9, 2016