How to Redeem Codes in Kardmi

To redeem gift codes in Kardmi, open the main menu on your active character, go to the settings or player profile screen, open the code redemption prompt, and submit your code. Rewards are delivered to your in-game mailbox immediately after a successful claim.

Accessing the Code Redemption Menu

Kardmi processes code redemption directly inside the game client rather than through an external website. To find the menu:

1. Log into the specific server and character profile where you want to receive your items.
2. Open the main menu from the top corner of the screen to expand the primary navigation panel.
3. Select the settings gear icon or tap your player profile avatar.
4. Select the Account or System tab.
5. Tap Redeem Code, Gift Code, or Exchange to bring up the text entry field.

Step-by-Step Code Redemption Process

Once the dialog box is open, enter the promo code and confirm your submission:

1. Enter the code: Type or paste your code into the text field. Ensure there are no accidental leading or trailing spaces.
2. Submit the entry: Press the Confirm or Exchange button beneath the input box. The system will display an on-screen notification confirming whether the redemption succeeded or failed.
3. Open your mailbox: Return to the main screen and tap the envelope icon to view your incoming mail.
4. Claim items: Collect the attached materials, summon tokens, or currencies before the mail timer lapses.

Collecting Rewards and Mailbox Timers

Submitting a valid code does not place rewards directly into your creature training bag. Kardmi sends promotional deliveries to your in-game mailbox to prevent item loss when your inventory is full.

Check your bag capacity before claiming items so you have room for incoming upgrade dust, capture capsules, or evolution materials. Promotional mail typically features an expiration window between 7 and 30 days. Claim all deliveries immediately to avoid losing resources to scheduled mailbox purges.

Troubleshooting Redemption Errors

When a code fails to process, the system rejects it for one of several specific reasons:

• Case Sensitivity: Kardmi codes must match the exact capitalization issued by the developers. Entering lowercase letters instead of uppercase characters will return an invalid code error.
• Clipboard Spaces: Pasting codes on mobile devices or from forums often inserts an invisible space at the end of the text string. Backspace over any trailing whitespace before submitting.
• Expired or Reached Global Limits: Codes tied to livestreams, maintenance, or events expire once their target date passes. Some codes also feature a global redemption cap that permanently deactivates the key once claimed by a set number of players.
• Previous Redemptions: Promo codes can only be claimed once per account or character profile. Codes redeemed on one character cannot be transferred to another profile on the same account.