If you think your Roblox account was hacked, change your password if you can. If you are locked out, contact Roblox Support through Roblox’s official site. Don’t use support links sent by other players.
If you can still sign in
Change your password, and use a unique password you do not use for your email account. The draft also recommends enabling two-step verification in Roblox’s Security settings. These are steps to take after suspected unauthorized access; they do not guarantee account recovery.
If you are locked out
Submit a request through Roblox Support’s official site. Include the account username, the email associated with it, details of recent purchases if relevant, when you noticed the problem, and what happened before you lost access.
Avoid giving your password to anyone who claims they can recover your account. Don’t use third-party “support” pages shared in chat.
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Emily Johnson
Emily writes practical mobile strategy guides with a focus on resource planning, base progression, and the early decisions that shape a long-term account.
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Player Comments
103 players commented on this guide.
This saved me time in the early game.
I wish I had read this before upgrading the wrong thing.
This guide answered the exact question I had.
This helped me understand strategy much better.