If you receive a red administrative letter regarding dragon features in Evony, your account has triggered an automated security audit for abnormal progression speed or unauthorized feeding activity. Immediately freeze all dragon upgrades in your Pasture, collect your transaction receipts, and submit a support ticket before automated penalties take effect.
A red letter serves as an official pre-sanction notice rather than standard system mail. Disregarding the message leaves your account in an observation state where further automated checks can trigger rollbacks or account bans without additional warnings.
Immediate Steps to Secure Your Account
Continuing to upgrade dragons while flagged can escalate an audit notice into an active penalty. Follow these steps the moment the notice appears:
- Halt all dragon activity: Do not feed dragons, spend Dragon EXP, allocate Gems, or reset dragon talents in the Pasture.
- Revoke external access: Change your login credentials on linked platforms, including Google Play, Apple ID, and Facebook. Remove permissions for any third-party loaders, bots, or external management services.
- Record current progression: Take clear screenshots displaying your Pasture building level, individual dragon levels, dragon talent allocations, and the timestamped red letter in your mailbox.
- Compile payment receipts: Export official order invoices from Google Play, the Apple App Store, or authorized developer web stores showing all package purchases that included Dragon EXP or dragon materials.
Penalty Tiers and Gameplay Impact
Auditing systems enforce escalating penalties depending on whether the detected issue stems from a routine logging anomaly, an exploit of newly released dragon mechanics, or third-party pack loading.
| Penalty Tier | Trigger Condition | Account Impact | Recovery Viability |
|---|---|---|---|
| Warning Flag | Data discrepancy or initial automated check | Account monitored; no stat loss | High; clears with normal activity |
| Dragon Rollback | Unverified feeding or talent exploit | Dragon reset to earlier level; EXP removed | Moderate; requires re-leveling normally |
| Negative Balance | Chargebacks or refunded store packs | Negative Gem balance; gameplay restricted | Moderate; clears after repaying deficit |
| Account Ban | Repeat flags or third-party tampering | Permanent loss of server and keep access | Low; requires verified receipt proof |
A dragon rollback removes all combat buffs and debuffs tied to that beast. Marches assigned to a rolled-back dragon suffer substantial attack and defense losses during PvP events, including Server War (SvS) and the Battle of Gaugamela.
Safe Dragon Progression Practices
To keep your account clear of future compliance audits, avoid unverified third-party services offering rapid dragon leveling or discounted packs. Protect your account by following standard progression pipelines:
- Level the Pasture first: Increase your Pasture building level before applying large quantities of Dragon EXP. Higher building levels establish standard milestone flags on your server.
- Farm Boss monster rallies: Join alliance rallies against Boss monsters such as Ymir, Pan, and high-tier Cerberus. These encounters provide a continuous supply of Dragon EXP, refining stones, and gold while generating legitimate combat logs.
- Buy only from authorized stores: Purchase packs exclusively through the in-game shop or authorized developer web portals. Loading services that bypass standard payment gateways trigger automated red letters and subsequent negative balances.
How to Submit a Support Appeal
If you acquired all dragon levels through normal gameplay and official purchases, submit a ticket immediately to clear the flag from your profile.
- Open Settings from the main keep interface.
- Select Customer Service and navigate to the Account Security or Billing category.
- Provide your Monarch ID, server number, and current Pasture level.
- State that you received a red letter regarding dragon features and attach your store invoices and Pasture screenshots.
- Request a manual log review to reconcile your dragon levels with your verified purchase and gathering records.
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Michael Smith
Michael covers live-service games, events, reward systems, and efficient daily routines, turning frequent updates into clear actions for players.
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Player Comments
39 players commented on this guide.
Good guide for Evony players. The strategy part was useful.
Nice guide. I am checking the other Evony articles next.
The explanation is clear, especially for beginners.
I wish I had read this before upgrading the wrong thing.